Privacy Policy

1. Introduction

This Privacy Policy explains how AxovioLab collects, uses, stores, and protects personal data when you use the website, account area, analysis reports, credit system, and related services.

Data Controller

The controller of personal data processed through AXOVIO is:

Martin Simanek, operating under the AXOVIO / AxovioLab brand

Registered office: Vracovice, Malovidy, 258 01

Company ID: IČO: 29658110

Contact: support@axoviolab.com

2. Data We Collect

AxovioLab may collect the following categories of data:

• account data, such as email address, user ID, account status, role, and registration information;
• authentication data, such as login sessions, tokens, and security-related metadata;
• usage data, such as generated analysis requests, selected instruments, selected trading styles, report metadata, credit transactions, and access history;
• technical data, such as IP address, browser type, device information, timestamps, error logs, and security logs;
• communication data, if you contact us or provide feedback.

AxovioLab does not intentionally collect sensitive personal data unless you provide it voluntarily.

3. How We Use Data

We use personal data to:

• create and manage user accounts;
• authenticate users and protect access;
• provide analysis reports and related services;
• manage credits, transactions, refunds, and account balances;
• operate, secure, debug, and improve the platform;
• detect abuse, fraud, misuse, or unauthorized access;
• comply with legal obligations;
• communicate important service information.

4. Legal Basis

Depending on your location and the specific processing activity, we may process personal data based on:

• performance of a contract, where processing is necessary to provide the service;
• legitimate interests, such as platform security, fraud prevention, service improvement, and operational monitoring;
• legal obligations, where applicable;
• consent, where required for optional cookies, marketing, or similar processing.

5. AI and Automated Processing

AxovioLab may use automated systems and AI-assisted processing to generate analytical outputs. These outputs are based on market data, system logic, and user-selected parameters.

The service does not make legally binding decisions about you. It does not provide regulated financial advice or automated personal investment recommendations.

6. Data Sharing

We may share data with service providers that help operate the platform, such as hosting, infrastructure, authentication, payment, analytics, email, or AI processing providers.

We do not sell personal data.

We may disclose data if required by law, regulation, legal process, security investigation, or to protect the rights and safety of AxovioLab, users, or others.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this Privacy Policy, including account management, credit history, audit records, legal compliance, security, dispute resolution, and service operation.

Some records, such as credit transactions and admin audit events, may be retained for longer periods for accounting, security, operational, or legal reasons.

8. Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

No system is perfectly secure. You are responsible for keeping your login credentials safe.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data.

You may also have the right to withdraw consent where processing is based on consent.

To exercise your rights, use the contact details in the Data Controller section above.

10. International Transfers

Some service providers may process data in countries outside your own. Where required, appropriate safeguards will be used.

11. Cookies and Local Storage

AxovioLab may use cookies, local storage, or similar technologies for authentication, security, preferences, and technical operation. For more information, see the Cookie Policy.

12. Contact

For privacy questions, use the contact details in the Data Controller section above.